How long will it take?
Mostly It takes 10-18 Days. Because We use CJPacket Ordinary in our store.
How much will it cost?
We currently offer some shipping discounts on standard mail options in the following regions that you can see when you check out.
My order has not arrived yet!
We post all deliveries to the address you provide us with, so check your order dispatch email to ensure that the address is the right one. If you have paid by PayPal, check your PayPal delivery address is correct. Where the address you have provided is not 100% correct, we will need to wait for the parcel to be returned if we are to provide any kind of redelivery/refund, but we will be happy to help you place a new order if you need the books earlier.
If the order is not returned to us, you will not be eligible for a refund or re-delivery. Juumle accepts no responsibility for deliveries made to incorrect or incomplete addresses provided by customers.
I can’t find my order confirmation email!
Check your Spam, Junk, or Promotions folder (or even the deleted items folder) as you are likely to find your confirmation emails in one of these folders.
This is a common query that we receive from customers who have Gmail, Yahoo, Hotmail, and similar POP email accounts. Why? Because these email accounts often have an automatic spam filter that hides emails sent from any retail website.
To further ensure our confirmation emails get to you, you can add the address “contact@juumle.com” to your safe sender’s list to ensure your confirmation does not get sent to your Spam or Junk folder.
If you have checked these folders and it is still missing, please contact us and we will be happy to help.